Cookie Policy

At Phoenix Transnational Bank, we are committed to providing transparency about the technologies used on our website. This Cookie Policy explains how we use cookies and similar technologies to enhance your browsing experience, track user behavior, and provide personalized content.

Types of Cookies We Use

We use different types of cookies to improve the functionality of our website and to understand how you interact with our services. These include:

Essential Cookies: These cookies are necessary for the proper functioning of our website, enabling you to navigate and use essential features, such as secure areas and account management.
Performance Cookies: These cookies help us understand how users interact with our website by collecting anonymous information. We use this data to improve the performance and user experience of our services.
Functionality Cookies: These cookies allow our website to remember your preferences, such as language settings, to provide you with a more personalized experience.
Targeting or Advertising Cookies: These cookies track your browsing habits and are used to deliver advertisements that are relevant to you. They also limit how often you see an ad and help us measure the effectiveness of our marketing campaigns.

How Cookies Are Stored

Cookies are small text files that are stored on your device when you visit our website. These cookies may be set by us (first-party cookies) or by third-party services we use (third-party cookies), such as analytics or advertising partners. The duration of a cookie’s storage depends on its purpose, with some cookies being deleted when you close your browser (session cookies), and others remaining on your device for a set period (persistent cookies).

Purpose of Cookies

We use cookies to:

Ensure our website functions properly and provides secure access to your accounts.
Track user behavior and preferences to optimize website performance and improve usability.
Personalize content and deliver targeted advertisements based on your interests.
Measure the effectiveness of our marketing and promotional campaigns.

Disabling Cookies

You have the right to control and disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website, limiting your ability to access certain features and services. To manage your cookie preferences, consult your browser’s help section for instructions on how to block or delete cookies.

If you have any questions or need assistance with managing your cookies, please contact us at support@phoenixtbonline.com.

Changes to This Cookie Policy

We reserve the right to update this Cookie Policy to reflect changes in technology or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are using cookies.